TOWN OF KIOWA, OKLAHOMA

WEBSITE AND SMS TERMS & CONDITIONS

Effective Date: October 1, 2026

These Terms and Conditions govern use of the Town of Kiowa, Oklahoma website and participation in SMS/text messaging services provided by the Town of Kiowa, Kiowa Public Works Authority, Kiowa Municipal Court, and Kiowa Police Department.

By using the Town's website, users agree to the website provisions contained in these Terms and Conditions.

Participation in the Town's SMS/text messaging program is separate, optional, and requires affirmative consent as described below.

1. WEBSITE INFORMATION

The Town of Kiowa website is provided as a public information resource.

The Town makes reasonable efforts to provide accurate and current information but does not guarantee that every webpage, document, calendar entry, fee, deadline, court date, ordinance, utility rate, notice, or other item displayed online is complete, current, or error-free.

Official Town records, Public Works Authority records, court records, ordinances, resolutions, orders, citations, and other official governmental documents control in the event of a conflict with information appearing on the website.

2. TOWN OF KIOWA SMS/TEXT MESSAGING PROGRAM

The Town of Kiowa provides optional SMS/text messaging services to assist individuals with communications involving:

• Town of Kiowa governmental services;
• Kiowa Public Works Authority and utility services;
• Kiowa Municipal Court;
• Kiowa Police Department;
• Citations and court matters;
• Police reports and records;
• Utility accounts and service matters; and
• Other governmental matters directly related to an individual's interaction with the Town.

Messages are governmental, informational, administrative, or transactional in nature.

The Town does not use this SMS program for third-party commercial advertising or marketing.

3. TYPES OF SMS MESSAGES

Individuals who affirmatively consent to receive SMS messages may receive communications concerning:

• Traffic citations;
• Municipal citations;
• Citation numbers;
• Electronic delivery or copies of citations;
• Municipal court dates;
• Court appearance reminders;
• Fine and court-cost information;
• Payment information;
• Payment reminders;
• Payment deadlines;
• Failure-to-appear notifications or reminders;
• Instructions concerning unresolved citations;
• Information concerning possible driver's license suspension or other consequences authorized by law;
• Court or case status information;
• Police reports;
• Police records;
• Accident or incident report communications;
• Follow-up communications concerning a police matter;
• Responses to questions or requests;
• Utility accounts;
• Water, sewer, or solid-waste services;
• Utility billing;
• Utility payment information;
• Utility service interruptions;
• Utility service appointments or account matters; and
• Other communications directly related to the particular Town service, citation, court matter, police matter, utility account, report, or governmental interaction for which the recipient provided consent.

4. HOW SMS CONSENT IS OBTAINED

Participation in the Town's SMS messaging program is voluntary.

The Town of Kiowa obtains SMS consent through verbal consent.

When an individual voluntarily provides a mobile telephone number to an authorized Town of Kiowa employee, Kiowa Public Works Authority employee, Kiowa Municipal Court employee, or Kiowa Police Department officer, the employee or officer may specifically ask the individual whether the individual agrees to receive text messages concerning the particular Town service, utility account, citation, court matter, police matter, report, or other governmental interaction.

The individual must affirmatively agree to receive SMS/text messages before being enrolled in recurring SMS communications.

Simply providing a mobile telephone number does not, by itself, constitute consent to receive SMS/text messages.

No person is automatically enrolled in recurring SMS communications merely because a telephone number appears on a citation, police report, utility application, Town record, court record, or other document.

5. POLICE DEPARTMENT SMS CONSENT

During a traffic stop, citation, accident investigation, incident report, criminal investigation, welfare check, records-related contact, or other law-enforcement interaction, an individual may voluntarily provide a mobile telephone number to a Kiowa Police Department officer.

The officer may specifically ask whether the individual agrees to receive SMS/text messages concerning the citation, report, case, court matter, records request, or other directly related matter.

The individual must affirmatively agree before SMS communications are sent under that consent.

Providing a telephone number to a Kiowa Police Department officer does not, by itself, constitute SMS consent.

6. MUNICIPAL COURT SMS CONSENT

An individual may voluntarily provide a mobile telephone number to Kiowa Municipal Court personnel.

Court personnel may specifically ask whether the individual agrees to receive SMS/text communications concerning:

• Citations;
• Court dates;
• Court appearance reminders;
• Payments;
• Fines or costs;
• Deadlines;
• Failure-to-appear matters;
• Possible driver's license consequences;
• Case status; or
• Other directly related municipal court matters.

The individual must affirmatively agree before being enrolled in SMS communications.

Providing a telephone number to Municipal Court does not, by itself, constitute SMS consent.

7. UTILITY AND PUBLIC WORKS AUTHORITY SMS CONSENT

A utility customer may voluntarily provide a mobile telephone number to the Town of Kiowa or Kiowa Public Works Authority.

An authorized Town or Public Works Authority employee may specifically ask whether the customer agrees to receive SMS/text communications concerning:

• Utility accounts;
• Water service;
• Sewer service;
• Solid-waste service;
• Billing;
• Payments;
• Service interruptions;
• Account notices;
• Service appointments; or
• Other matters directly related to the customer's utility service.

The customer must affirmatively agree before SMS communications are sent under that consent.

Providing a telephone number on a utility application or to utility personnel does not, by itself, constitute SMS consent.

8. INFORMATION PROVIDED WHEN SMS CONSENT IS REQUESTED

Before or at the time verbal SMS consent is obtained, the individual may be informed that:

• Participation is voluntary;
• Message frequency varies;
• Message and data rates may apply;
• Reply STOP to opt out;
• Reply HELP for assistance; and
• Consent to receive SMS messages is not required to receive Town services.

Consent to receive SMS/text messages is not a condition of:

• Receiving police services;
• Receiving a citation;
• Resolving or paying a citation;
• Appearing in municipal court;
• Receiving utility service;
• Receiving other Town governmental services; or
• Otherwise conducting business with the Town of Kiowa.

9. CITATIONS PROVIDED BY TEXT MESSAGE

When an individual has affirmatively agreed to receive SMS communications, the Kiowa Police Department or Kiowa Municipal Court may provide citation information or a copy of a citation by text message.

Electronic or SMS delivery is provided as a convenience.

Receiving a citation by text message does not alter the individual's legal obligations contained in the citation or imposed by law, court order, ordinance, or court procedure.

10. COURT AND FAILURE-TO-APPEAR MESSAGES

Individuals who have affirmatively consented may receive messages concerning:

• Upcoming court appearances;
• Court-date reminders;
• Unresolved citations;
• Failure-to-appear matters;
• Payment obligations;
• Deadlines;
• Case status; or
• Other directly related municipal court matters.

These messages are provided as an additional communication method.

A text message does not replace any notice, summons, citation, service, court order, mailing, or other procedure required by law.

Failure to receive, read, or respond to an SMS message does not excuse a person from:

• Appearing in court;
• Responding to a citation;
• Paying amounts legally due;
• Complying with a court order;
• Complying with a deadline;
• Maintaining required contact information; or
• Satisfying any other legal obligation.

11. DRIVER'S LICENSE AND OTHER LEGAL-CONSEQUENCE NOTIFICATIONS

When applicable, SMS messages may contain information or warnings concerning possible:

• Driver's license suspension;
• Referral to another governmental agency;
• Additional costs;
• Court action;
• Issuance of process; or
• Other consequences authorized by law concerning an unresolved citation, failure to appear, or court matter.

Such messages are informational.

The existence, timing, and legal effect of any driver's license or enforcement action are governed by applicable law and official governmental or court records, not by the SMS message itself.

12. MESSAGE FREQUENCY

Message frequency varies.

The number and frequency of messages depend upon the recipient's citation, court matter, utility account, police matter, request, or other interaction with the Town.

Some recipients may receive only one or two messages, while others may receive additional messages when reasonably necessary concerning their particular matter.

13. MESSAGE AND DATA RATES

Message and data rates may apply.

Any charges are determined by the recipient's wireless carrier and service plan.

The Town of Kiowa does not charge a separate subscription fee for participation in the SMS messaging program.

14. HOW TO OPT OUT

Recipients may stop recurring SMS messages at any time by replying:

STOP

A confirmation message may be sent acknowledging the opt-out request.

After an opt-out request is processed, recurring SMS messages will stop unless the recipient later provides new affirmative consent.

Opting out of SMS messages does not cancel, alter, or modify any:

• Citation;
• Case;
• Court date;
• Payment obligation;
• Utility obligation;
• Court order;
• Warrant;
• Driver's license action; or
• Other legal requirement.

15. HOW TO GET HELP

For SMS assistance, recipients may reply:

HELP

Individuals may also contact:

Office Manager / Treasurer
Jeriann Hasty
Town of Kiowa
P.O. Box 69
831 S. Van Buren St.
Kiowa, Oklahoma 74553

Phone: 918-432-5621
Email: jeri@kiowaoklahoma.com

16. MOBILE CARRIER DELIVERY

SMS delivery depends upon wireless carriers, telecommunications networks, Internet connectivity, equipment, software, and systems outside the Town of Kiowa's direct control.

The Town does not guarantee that every message will be delivered, received, or received within a particular period.

Wireless carriers are not liable for delayed or undelivered messages.

Individuals remain responsible for complying with citations, court dates, court orders, utility obligations, payment deadlines, and other legal requirements regardless of whether an SMS message is successfully delivered.

17. MOBILE NUMBER CHANGES

Recipients are responsible for notifying the Town if a mobile telephone number associated with their account or matter changes or no longer belongs to them.

A person who receives unwanted Town of Kiowa SMS messages because the telephone number was previously assigned to another individual should reply:

STOP

18. PRIVACY

Collection, use, retention, and disclosure of information associated with SMS messaging are governed by the Town of Kiowa Privacy Policy.

The Town of Kiowa will not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information and SMS consent information may be provided to telecommunications carriers, messaging service providers, software providers, contractors, or other service providers only when reasonably necessary to operate, support, transmit, maintain, secure, or administer the Town's messaging services.

Those service providers are not authorized to use the information for their own independent marketing or promotional purposes.

19. NO MARKETING OR AFFILIATE MESSAGING

The Town's SMS messaging program is intended for governmental, court, public-safety, utility, administrative, and informational communications.

Consent obtained by the Town will not be transferred to another business or organization for that organization's marketing or promotional purposes.

The Town will not use SMS consent obtained through this program to authorize unrelated third-party advertising or marketing.

20. SMS MESSAGES ARE NOT AN EMERGENCY SERVICE

The SMS program is not an emergency reporting or emergency dispatch service.

DO NOT USE SMS OR TEXT MESSAGING TO REPORT AN EMERGENCY.

For emergency police, fire, or medical assistance:

CALL 911.

The Town cannot guarantee that incoming SMS replies will be monitored continuously or immediately.

21. PROHIBITED USE

Users may not use the Town's website or SMS services to:

• Engage in unlawful activity;
• Harass or threaten Town employees or other persons;
• Attempt unauthorized access to Town systems;
• Transmit malicious software or harmful electronic content;
• Misrepresent identity or authority;
• Intentionally interfere with Town communications or computer systems; or
• Violate applicable federal, state, or local law.

Nothing in this section is intended to restrict lawful speech, lawful criticism of government, lawful public-record requests, or other activity protected by law.

22. THIRD-PARTY LINKS AND SERVICES

The Town's website or SMS messages may contain links to websites or services operated by third parties.

The Town is not responsible for the:

• Availability;
• Content;
• Security;
• Privacy practices;
• Accuracy; or
• Operation

of third-party websites or services.

Use of third-party services is subject to the terms and privacy policies of those providers.

23. WEBSITE AVAILABILITY

The Town does not guarantee uninterrupted availability of its website, electronic services, online payment services, or SMS messaging services.

Services may occasionally be unavailable because of:

• Maintenance;
• Equipment failure;
• Internet outages;
• Telecommunications outages;
• Software problems;
• Cybersecurity measures;
• Emergencies; or
• Other circumstances beyond the Town's control.

24. NO WAIVER OF GOVERNMENTAL RIGHTS OR IMMUNITIES

Nothing contained in these Terms and Conditions is intended to waive, alter, expand, or diminish any:

• Governmental immunity;
• Defense;
• Limitation of liability;
• Statutory protection; or
• Other right

available to the Town of Kiowa, Kiowa Public Works Authority, their officers, officials, employees, agents, representatives, or departments under applicable law.

25. CHANGES TO THESE TERMS

The Town may revise these Terms and Conditions when necessary to reflect changes in:

• Federal or state law;
• Municipal ordinances;
• Town operations;
• Court procedures;
• Utility operations;
• Technology;
• Telecommunications requirements; or
• Messaging-provider or wireless-carrier requirements.

The current version will be posted on the Town's website with its effective date.

If applicable law or messaging requirements require new consent following a material change, the Town will obtain such consent before sending messages requiring the additional consent.

26. GOVERNING LAW

These Terms and Conditions are governed by applicable federal law and the laws of the State of Oklahoma.

Nothing contained in these Terms changes the jurisdiction, authority, procedures, venue, or legal requirements applicable to the Town of Kiowa, Kiowa Public Works Authority, Kiowa Police Department, or Kiowa Municipal Court.

27. CONTACT INFORMATION

Questions concerning these Terms and Conditions or the Town's SMS/text messaging program may be directed to:

Office Manager / Treasurer
Jeriann Hasty

Town of Kiowa
P.O. Box 69
831 S. Van Buren St.
Kiowa, Oklahoma 74553

Phone: 918-432-5621
Email: jeri@kiowaoklahoma.com

© 2026 Town of Kiowa, Oklahoma — Official Government Website